Case Study: Rockhurst University saves 260+ employee hours with AtlasRTX’s AI chatbot

How Rockhurst University saves hundreds of employee hours through automation

Rockhurst University needed a better way to engage prospective students and parents as they searched for admissions information, while also improving the website experience and responding outside normal business hours. AtlasRTX addressed this challenge with its specialized undergraduate chatbot, EduBot, deployed across the Rockhurst website.

With AtlasRTX’s chatbot, Kaycee, Rockhurst was able to provide 24/7 real-time answers, multilingual support, and faster access to frequently asked questions, while still allowing human follow-up later in the decision process. The results were strong: 33% of all website visitors initiated a chatbot conversation, 67% of admissions-page visitors engaged with the bot, the system handled 100+ conversations per day, and Rockhurst saved over 260 employee hours each month.

Rockhurst University

Dave Hunt

Director of Marketing