Case Study: Riverside Homebuilders boosts website leads and contract conversions with AtlasRTX chatbot

How Riverside Homebuilders converts more website leads into signed contracts

Riverside Homebuilders wanted to reduce the time its team spent answering repetitive website questions from prospective buyers while also moving more shoppers toward appointments and signed contracts. To help, AtlasRTX implemented a website chatbot for Riverside Homebuilders.

AtlasRTX’s chatbot now engages visitors 24/7, answers community and model home questions, supports scheduling, and can hand off to live humans later in the journey. The results included a 33% engagement rate, 8 leads per 1,000 visitors—2x the industry average—more than 300 conversations per week, a 73% increase in leads over three months, and a 50% appointment-to-contract conversion rate, with nearly 8% of all leads converting to contracts.

Riverside Homebuilders

Rachel Morton

Online Concierge