Case Study: inDrive turns contractor misclassification challenges into global expansion success with Atlas HXM

How a Ride-Hailing Startup Turned Misclassification challenges into opportunity

inDrive, a global ride-hailing startup operating in 48 countries, needed to grow quickly while navigating the complex challenge of correctly classifying workers as contractors or employees across different markets. As it expanded with a contractor-first approach, it had to balance speed, compliance with local employment laws, and its own commitment to fair, people-to-people operations. To support this, inDrive turned to Atlas HXM and its Employer of Record services.

Atlas HXM helped inDrive manage global expansion and employment classification by providing guidance on international labor regulations and helping determine when to use contractors versus employees. The result was more compliant, streamlined people operations and reduced legal risk, enabling inDrive to make faster, better-informed market entry decisions within its three- to six-month launch window. With Atlas HXM, inDrive improved workforce flexibility and positioned itself for continued global growth.

inDrive

Aravind Ganesan

Senior HR Business Partner