Case Study: MSS Solutions streamlines business processes with Atlantic BT AI consulting

MSS Solutions nearly doubles to 800 employees with Atlantic BT

MSS Solutions, LLC, a comprehensive building systems and services company, faced significant operational bottlenecks after a period of rapid growth. Its manual back-end infrastructure, particularly within Accounting, struggled to scale with its nearly 800 employees. To address this, MSS Solutions engaged Atlantic BT for an AI consulting for business process automation engagement to identify and automate its most cumbersome manual tasks.

Atlantic BT conducted a data-driven assessment, including stakeholder interviews and contextual inquiries, which focused on major pain points like the manual fire inspection documentation process. This analysis led to detailed business process maps and a prioritized automation roadmap. As a result, MSS Solutions selected the high-impact inspection documentation process for immediate automation, a solution estimated to save thousands of hours annually. Atlantic BT continues to provide ongoing support as a technical strategy partner for implementation.

MSS Solutions, LLC