Case Study: Lux Bond & Green achieves 45% of online revenue from site search with Searchspring

Lux Bond & Green partnered with Athos Commerce, Trellis, and BigCommerce, to reduce manual processes and deliver an enhanced online experience

Lux Bond & Green, a fourth-generation jeweler, was hampered by a fully custom storefront and a separate ERP that didn’t communicate, leaving merchandising, navigation, and site updates slow and manual. During a replatform to BigCommerce led by Trellis, the retailer adopted Searchspring’s solutions—Category Merchandising, Category Navigation, and Search & Autocomplete—to address product discovery and give the team more control.

Searchspring’s implementation added custom filters, grouped synonyms, boost rules, and pinned products to streamline merchandising and improve the shopping experience. The impact was measurable: in the first holiday season on the new site, 45% of overall revenue was attributed to search, shoppers who used search converted 4.1× more often, and generated 5.6× more revenue per visit.

Lux Bond & Green

Joey Hoer

Business Systems Analyst