Case Study: Travelpro reduces bounce rates with Athos Commerce's Asklo

Athos Commerce helped Travelpro reduce bounce rates by 30% with Asklo’s instant on-page answers, engaging 43K shoppers and boosting buyer confidence

Travelpro, a luggage brand trusted by pilots and frequent flyers, needed a better way to answer shoppers’ product questions in real time. Customers wanted to know things like whether a bag would fit under a seat, expand for extra space, or meet airline rules, and unanswered questions were causing shoppers to leave the site.

Athos Commerce helped Travelpro use Asklo’s instant on-page answers on product detail pages, with 24/7 responses and custom intents for shipping, returns, and warranties. In two months, bounce rates fell 30% and 43K+ shoppers engaged directly with the tool, helping customers decide faster and with more confidence.

Travelpro

Mark Costigliola

eCommerce Operations Manager