Case Study: Chiang Consulting achieves reduced non-billable hours and increased revenue with Athennian

Chiang Consulting Clients Decrease Non-Billable Hours with Athennian

Chiang Consulting, led by K. Andy Chiang in Saskatoon, helps law firms select and implement legal technology to increase efficiency, reduce non-billable hours, and boost revenue. Chiang’s clients faced outdated workflows—manual director verification and signature population, static PDFs, and physical minute books—so he chose Athennian for entity management, document automation, reporting, and client communication.

Using Athennian, Chiang Consulting implemented automated document workflows, virtual minute books, and features that auto-populate director signature blocks and custom reports (including requested time-stamps), turning processes that once took hours or days into a single click. The result: significant decreases in non-billable hours, new revenue opportunities (for example paid virtual minute access and automated document suites), faster firm-wide adoption across partners with varied tech comfort, and highly responsive support from Athennian.

Chiang Consulting

K. Andy Chiang

Founder