Case Study: Wilson Stream Family Practice achieves financial stability and independence with AthenaHealth Inc.

Wilson Stream Family Practice - Customer Case Study

Wilson Stream Family Practice, a small independent primary care clinic in Farmington, Maine, was struggling to stay independent amid rising administrative complexity. With two physicians, limited staff, and 30–50 daily visits, the practice faced poor claims management, financial and operational inefficiencies, difficulty benchmarking quality, and increasingly time-inefficient patient visits.

By implementing athenaCollector and the athenaClinicals cloud EHR, the practice streamlined billing and shortened the payment cycle while organizing clinical data for easy retrieval and quality/outcome reporting. Visits became more efficient and clinically focused, cash flow and reporting improved, and the practice was able to preserve its independence while delivering better patient care.