Case Study: Providence Anesthesiology Associates boosts revenue 15% and achieves 90% first-pass claim resolution with AthenaHealth Inc.

Providence Anesthesiology Associates - Customer Case Study

Presbyterian Anesthesia Associates, PA is a 44‑physician specialty anesthesia practice in Charlotte, NC that manages more than 8,500 patient visits per month. The group was hampered by an underperforming billing vendor, high claim-denial and write-off rates, and a lack of actionable data for strategic planning.

Switching to athenahealth’s athenaCollector and athenaClinicals gave the practice immediate results: a 15% increase in collections, a 90%+ first‑pass claim resolution rate, roughly a 70% drop in denials, and a 25% (about 10‑day) reduction in days in A/R. The platform’s rules engine and analytics corrected misfiled inpatient/outpatient claims, enabled recovery of rejected claims, supported payer negotiations, and led to deployment of the EHR in their Pain Clinic.

Providence Anesthesiology Associates

Francis Stranick

Providence Anesthesiology Associates