Case Study: Our Family Practice reduces billing backlog and improves revenue cycle performance with athenahealth Advisory Services

Our Family Practice cuts billing backlog 75% with AthenaHealth Inc.

Our Family Practice, a family medicine practice in New Jersey, faced significant revenue cycle management challenges while transitioning away from a third-party billing vendor. They had a large backlog of aging claims, limited in-house RCM expertise, and poor visibility into the issues impacting their reimbursement.

AthenaHealth Inc. provided Advisory Services and a dedicated Managed Services resource to address these challenges. The solution delivered a 75% reduction in the claims backlog and a 66% improvement in days in accounts receivable. AthenaHealth Inc. also helped the practice achieve an 11x return on their investment, creating a stronger financial foundation for future growth.