Case Study: OrthoLoneStar improves work-life balance and cuts documentation time with athenahealth Ambient Notes

OrthoLoneStar reduces after-hours documentation 36% with athenahealth

AthenaHealth Inc. implemented its Ambient Notes solution for OrthoLoneStar, an orthopedic provider facing a high administrative workload that led to extensive after-hours documentation. The practice struggled to capture detailed clinical notes while maintaining patient engagement during visits, which contributed to physician burnout.

The solution from AthenaHealth Inc. used ambient listening and generative AI to automatically generate clinical notes from patient conversations. This resulted in a 36% reduction in after-hours documentation time, a 12% increase in same-day encounter closures, and an average of 3.6 minutes saved per encounter. Critically, these efficiency gains allowed the practice to handle a 75% increase in patient volume without adding to the administrative burden, significantly improving work-life balance for its providers.

OrthoLoneStar