Case Study: Mali & Mali Pediatrics achieves faster encounter documentation with athenaOne from AthenaHealth Inc.

Mali & Mali Pediatrics cuts documentation time to 9.1 minutes with AthenaHealth

Mali & Mali Pediatrics, an 11-physician pediatric practice in Michigan, faced challenges with efficiently and accurately documenting complex patient visits. Their goals were to reduce the administrative burden on clinicians, minimize delays in closing encounters, and combat provider burnout. To address this, they partnered with vendor athenahealth Inc. and utilized the athenaOne platform and its clinical accelerator features.

The solution implemented by athenahealth included tools like Encounter Prep and athenaOne Voice Solutions, which allowed providers to prepare for visits and document more flexibly. This led to significant results: an average documentation time of 9.38 minutes per encounter (nearly half the athenaOne network average), 58% of providers achieving a same-day encounter close rate of over 90%, and an after-hours documentation rate of 10.73%, far below the network average.

Mali & Mali Pediatrics