Case Study: HealthStar Physicians achieves rapid growth and stronger financial performance with AthenaHealth Inc.'s athenaOne

HealthStar Physicians - Customer Case Study

HealthStar Physicians is a large, multi-specialty medical group in Tennessee (47 physicians, 37 mid‑level providers, 12 locations, serving 330,000 patients) that faced the industry shift from fee‑for‑service to value‑based care. The practice needed a scalable, low‑cost way to collect and report quality data, improve inefficient billing and clinical workflows, and gain visibility into performance across the organization without large upfront IT investments.

By adopting athenaOne (including athenaCollector, athenaClinicals and related services) HealthStar gained a networked cloud EHR and practice management platform, a percentage‑of‑collections pricing model, rapid implementation and embedded quality measures. The practice saw faster claims processing and collections (days in A/R ~26), rejection rates fall to about 3–4%, $1M+ in quality bonus payments, higher physician productivity, real‑time clinical and financial visibility, and the ability to add locations and providers quickly.

HealthStar Physicians

Don Lee

CEO