Case Study: Danvers Family Doctors achieves streamlined, patient-centered care and faster billing with AthenaHealth Inc.

Danvers Family Doctors - Customer Case Study

Danvers Family Doctors is a small suburban family practice led by Dr. Subroto Bhattacharya that struggled with an expensive, hospital-scaled EHR, high administrative burden, poor integration between clinical and billing workflows, and difficulty participating in evolving quality programs. The solo practice needed a more intuitive, office-focused system to reduce clicks, cut paperwork, and support meaningful patient care.

They switched to athenaOne (athenaClinicals, athenaCollector, athenaCommunicator, athenaCoordinator), a cloud-based, network-enabled EHR and practice management suite. The result was faster documentation and lab follow-up, easier medication reconciliation, streamlined patient messaging, simpler MIPS reporting, improved revenue cycles with days in A/R around 27, and measurable staff time savings—allowing the practice to stay independent while improving efficiency and quality.

Danvers Family Doctors

Subroto Bhattacharya

Danvers Family Doctors