Case Study: Cardiac Clinic of Austin achieves 94% first-pass claims and nearly 55% reduction in days‑in‑A/R with AthenaHealth Inc.

Cardiac Clinic of Austin - Customer Case Study

Austin Cardiac Clinic is a small, two-location cardiology practice in Austin, TX led by Dr. Eric Tiblier (one provider, four full-time staff, four contract techs, >6,000 visits/year). The practice faced falling Medicare reimbursements, growing documentation and state pre-authorization requirements, and the pressure of staying financially viable while preserving the personalized care that keeps patients loyal.

By adopting athenahealth’s cloud-based clinical and revenue-cycle tools, the clinic automated rules-driven claims submission and remote charting, improving cash flow and operational efficiency. Results included 94% of claims resolved on first submission, days in accounts receivable down nearly 55%, denials down 22.88%, faster revenue collection and the flexibility to work securely from anywhere—enabling the practice to remain independent and patient-focused.

Cardiac Clinic of Austin

Susanne Tetzlaff

Practice Manager