Case Study: Axis Integrated Mental Health improves schedule density and data-driven decision-making with athenahealth Advisory Services

Axis Integrated Mental Health increases filled appointment slots by 41% with AthenaHealth Inc.

Axis Integrated Mental Health, a mental health practice with four locations in Colorado, faced significant operational challenges due to time-consuming manual reporting. This labor-intensive process made it difficult to review data across service lines and left leadership without reliable, real-time visibility for data-driven decision-making. To address this, they partnered with vendor athenahealth and utilized its Advisory Services.

athenahealth's Advisory Services team implemented a dynamic, tailored PowerBI dashboard to provide Axis with real-time insights into their scheduling and operations. This solution replaced manual hand-counting of data and enabled strategic resource planning. The measurable results for Axis included a 41% year-over-year increase in filled appointment slots, a 137% increase in new patient visits, and a 6% reduction in their no-show rate, significantly improving the practice's overall efficiency.

Axis Integrated Mental Health