Case Study: The Family Conservancy improves case management and mobile service delivery with Athena Software's Penelope

The Family Conservancy - Customer Case Study

The Family Conservancy, a Kansas City nonprofit counseling agency serving more than 50,000 people each year, needed a reliable, flexible case management system that could support multiple offices and a wide range of services. Athena Software’s web-based Penelope platform was chosen because it offered stable access, customizable data fields, and a user-friendly scheduling and documentation experience for staff.

With Athena Software’s Penelope, The Family Conservancy streamlined scheduling, billing, case documentation, and mobile data entry for home visits, while also enabling electronic notifications and configurable forms for new programs. The result was greater efficiency across clinical and support teams, less manual typing, and improved access to information from laptops, tablets, and smartphones, all backed by strong support from Athena Software.

The Family Conservancy

Linda Castle

Family Support Services Administrative Coordinator