Case Study: Drexel University improves trauma program case management with Athena Software’s Penelope

How Drexel University uses Penelope for Violence Intervention

Drexel University’s Center for Nonviolence and Social Justice needed a flexible, customizable, and affordable way to manage the Healing Hurt People violence intervention program as it evolved over time. The team was also looking for strong customer support and a better way to track and report on client information and program activity.

Athena Software provided Penelope case management software, which Drexel University implemented to streamline documentation, add workflows, alerts, and action triggers for quality assurance, and quickly update client records. Athena Software helped Drexel roll out the system within 5 months despite budget and staffing constraints, and the university reported that Penelope enabled faster adaptation to program changes and better alignment with frontline staff needs.

Drexel University

Jessika Brock

Data Manager at the Center for Nonviolence and Social Justice