Case Study: Edgewood Clinical Services grows with Athena Software’s Penelope case management system

Edgewood Clinical Services - Customer Case Study

Edgewood Clinical Services, a multi-service counseling agency based in Naperville, Illinois, needed a case management system that could support its growth over the long term rather than just solve short-term needs. The organization began looking for a scalable platform as it expanded from a small team into a growing counseling and mental health services provider.

Athena Software provided Penelope case management software, which Edgewood has used since 2008 for billing, invoicing, and detailed reporting, along with ongoing support and system improvements. The solution helped Edgewood grow from six employees to more than 50, and the agency reports that Penelope became more dynamic, user-friendly, and intuitive over time, making onboarding and day-to-day operations easier.

Edgewood Clinical Services

Adam Russo

Chairman and CEO