Case Study: Midwestern Healthcare Center cuts turnover and saves $5.7M with Athena Assessment's Athena Quotient (AQ)

Midwestern Healthcare Center - Customer Case Study

Midwestern Healthcare Center, which includes a major medical center and a community hospital, was struggling with high turnover among RNs, mid‑level managers and customer‑service roles. With training costs averaging $20,000 per hire and turnover eroding operations, they engaged Athena Assessment and its Athena Quotient (AQ) pre‑employment testing to improve hiring decisions.

Athena Assessment implemented the AQ to screen and recommend candidates, and managers reported the quality of hires was excellent. The program produced measurable impact: an 81% reduction in RN turnover in the larger organization (saving about $2.8M in training costs) and, across Midwestern Healthcare Center, $5,722,500 in turnover cost savings with turnover reductions of 57% at the community hospital and 32% at the major medical center.