Case Study: n11.com achieves faster, more reliable site performance and complete visibility with Aternity

n11.com embraces Aternity to optimize site efficiency and maximize digital performance

n11.com, Turkey’s largest e‑commerce platform, grew rapidly from a startup to a marketplace with millions of customers and tens of thousands of concurrent users. That scale exposed blind spots across application and network operations, threatened page‑load SLAs (target <2s) and made it hard for IT to quickly identify root causes amid hundreds of apps and virtual machines.

After a proof‑of‑concept, n11.com implemented Aternity APM together with Riverbed NPM, which uncovered hidden issues (GRE traffic, database bottlenecks) and now captures and analyzes 7GB of app data daily. The end‑to‑end visibility delivered precise root‑cause insight, faster troubleshooting, improved developer productivity and ongoing SLA compliance, with automation and proactive alerts planned to drive further efficiencies.

N11.com

Alper Ümit Yilmaz

Director of IT Service & System Operations