Case Study: Mendocino College achieves 24/7 IT visibility and proactive support with Atera

Mendocino College secures 650 PCs and 75 servers with Atera

Mendocino College, an educational institution in rural Northern California, faced growing IT demands as more instruction moved online. Their challenge involved managing a wide range of systems across multiple campuses with disconnected tools, needing a more efficient way to handle assets, support tickets, and system monitoring to minimize downtime. They turned to the vendor Atera for a solution.

Atera provided its unified IT operations platform, which offered centralized monitoring, AI-powered scripting and troubleshooting via its AI Copilot, automated ticketing, and remote management. This solution enabled the college's IT team to become proactive, saving substantial time on deployments and issue resolution while ensuring systems remained secure and up-to-date. The measurable impact included gaining full visibility over their infrastructure, empowering staff, and achieving peace of mind with 24/7 monitoring.

Mendocino College