Case Study: Lekker Foods cuts monthly support tickets 35% and keeps remote employees productive with Atera

Lekker Foods Keeps Remote Employees Connected and Productive with Atera

Lekker Foods, a food and beverage distributor, faced rising cyberthreats and needed more control over its tech stack while providing timely support to warehouse, delivery and remote employees. To bring IT management in‑house cost‑effectively, Lekker Foods selected Atera — using Atera for IT Departments and its remote monitoring and management system — to address limited software update access, improve security posture, and ensure high‑touch IT attention.

Atera enabled Lekker’s IT Manager to remotely troubleshoot devices (even from mobile), automate patching, consolidate tools via integrations/APIs, and unlock proactive services. The Atera deployment cut troubleshooting time in half and drove a measurable 35% reduction in monthly support tickets, while improving overall security and ease of deployment for Lekker Foods.

Lekker Foods

Robert Dick

IT Manager