Case Study: WebPayz achieves 4x faster incident resolution with Atatus observability

WebPayz cuts incident resolution time by 4x with Atatus

WebPayz, a fintech payment platform, faced critical database bottlenecks causing transaction delays and prolonged incident resolution. Their fragmented monitoring tools lacked visibility into database behavior, impacting payment latency and platform stability. To address this, they chose the Atatus observability platform.

Atatus implemented its unified application, database, and infrastructure monitoring to provide comprehensive performance insights. This solution enabled WebPayz to eliminate database deadlocks, achieve 99.99% uptime, and cut incident resolution time by 4x. The measurable results included an 80% performance boost, a 20% reduction in resource costs, and the maintenance of sub-millisecond transaction latency during peak traffic.

WebPayz