Atarim
3 Case Studies
A Atarim Case Study
Proactive Code, a growing web design agency, was overwhelmed by an unsustainable volume of client communication managed through endless emails and a cumbersome internal spreadsheet system. The founder, Daniel Todd, had become a bottleneck in his own operations, spending excessive hours on administrative tasks. Seeking a scalable solution, he turned to the vendor Atarim to formalize their feedback and project management process.
By implementing Atarim, the agency gained a centralized platform for clients to submit their own tickets and for the team to handle requests independently. The solution from Atarim automated notifications and significantly reduced the need for training new team members. This resulted in the founder saving at least three hours every day, which he values at over £500 per week, and allowed the agency to scale its operations efficiently.
Daniel Todd
Founder