Case Study: Hawaiian Telcom achieves faster threat detection, PCI compliance and reduced operating expenses with AT&T Cybersecurity (AlienVault USM)

Hawaii Businesses Turn to Hawaiian Telcom for Network Security and Compliance Concerns

Hawaiian Telcom, Hawaii’s long‑standing communications and technology leader, expanded into Managed Network and Security Services to help local businesses protect sensitive data and meet compliance requirements like PCI DSS and HIPAA. As customers demanded detailed log tracking and a growing set of security controls, the company faced rising costs and operational complexity from multiple point solutions and needed a unified way to monitor and secure diverse customer networks.

Hawaiian Telcom deployed AlienVault’s Unified Security Management (USM) platform to consolidate SIEM, asset discovery, behavioral monitoring, vulnerability assessment, managed firewalls and intrusion detection into a single dashboard fed by AlienVault Labs threat intelligence. The result was faster detection and response, lower operating expenses, streamlined management for customers seeking compliance, and real‑world containment of a multi‑site malware incident with minimal damage.

Hawaiian Telcom

Matt Freeman

Senior Manager, IP & Managed Services