Case Study: PetScreening boosts revenue and customer satisfaction with Astrato

PetScreening boosts self-service analytics for 24,000+ customers with Astrato

PetScreening, a leading pet policy management software provider, faced a challenge where its existing BI tools could not meet the significant demand from its thousands of customers for real-time, self-service reporting. This lack of customer-facing analytics led to dissatisfaction, stifled growth, and overwhelmed their account team with manual report requests. They turned to the vendor Astrato for a modern business intelligence solution.

By implementing Astrato's self-service embedded dashboarding, PetScreening empowered its non-technical customers to easily analyze data and generate their own reports without needing SQL knowledge. This solution, which leverages Snowflake for computing, reduced costs by 75% or more compared to legacy systems. The results were transformative: Astrato helped PetScreening win new customers, double its user base, and be perceived as a mature company, which opened the door to much larger enterprise clients.

PetScreening