Case Study: Freedom2hear proves AI impact and boosts customer engagement with Astrato embedded analytics

Freedom2hear processes 50M rows in real time with Astrato

Freedom2hear, a provider of Emotion AI technology for online content moderation, faced the challenge of proving the impact of its AI to customers. Their clients needed clear, real-time validation of the technology's effectiveness, but separate analytics tools created friction. To solve this, Freedom2hear turned to vendor Astrato to implement its Embedded Analytics product.

Astrato's solution provided a unified, embedded experience with parameter-driven workbooks and single-component embedding, weaving analytics directly into the customer's platform. This integration processed over 50 million rows of data instantly and led to a 100% customer satisfaction rate, with every client regularly checking their analytics. The efficiency gains from Astrato significantly streamlined workflows and made analytics a central, essential part of Freedom2hear's offering.

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