Case Study: Doctena eliminates its data backlog with Astrato

Doctena cuts insight turnaround from weeks to 15 minutes with Astrato

Doctena, a leading European healthcare appointment scheduling platform, faced significant data challenges as it scaled. With a makeshift BI platform and a single analyst handling all requests, the company struggled with a growing reporting backlog across its sales, marketing, and finance departments. They turned to the vendor Astrato for a modern analytics solution to eliminate these bottlenecks.

By implementing Astrato as their analytics layer, Doctena unlocked self-serve analytics for its teams. The solution enabled employees to generate insights in minutes instead of weeks and receive daily, personalized KPI reports via email. Astrato's support and product features, like Custom Report and Actions, drove high adoption. As a result, the company eliminated its data backlog, empowered its most data-hungry teams to self-serve in real-time, and built a stronger, more scalable data culture.

Doctena