Case Study: Focus on the Family achieves faster turnaround and improved donor data quality with Astera Software

This Non-profit Uses Astera to Reduce Turnaround Time and Increase Customer Satisfaction

Focus on the Family is a global nonprofit that manages donation-related data coming from many sources and formats (delimited, Excel, fixed‑length, printed text and PDFs). That incoming data was frequently incomplete, duplicated or inconsistently formatted and had to be cleansed, reconciled and validated before loading into operational systems. Their IT team faced long, multi-week to multi-month turnaround times using SSIS and needed a faster, more flexible solution to shorten testing time and reduce integration risk.

They selected Astera for its unified, high-performance ETL platform with a drag-and-drop interface and a data preview feature that sped development and reduced QA time. Within 30 days key integration jobs were developed, tested and deployed; the organization reported significantly faster turnaround, higher customer satisfaction, reduced QA/QC testing and IT backlog, and expanded use of Astera’s integration capabilities across the business.

Focus on the Family

Kris Birdyshaw

Sr. Systems Analyst, IT