Astadia
22 Case Studies
Case Study: Anheuser-Busch InBev achieves 24x7 global IT support and 99% SLA compliance with Astadia
A Astadia Case Study
Anheuser-Busch InBev relies on Astadia to manage technology and infrastructure while they operate the world’s leading beverage manufacturing and consumer products company
Anheuser-Busch InBev, one of the world’s largest beverage manufacturers, needed flexible, enterprise-scale IT support across 15 North American functional areas, including on-site, off-site, and near-shore delivery. The company turned to Astadia for managed support services to handle its complex infrastructure and 24x7 operations.
Astadia implemented a centralized support model covering web, server, SQL, desktop, messaging, data center, and other critical services, while retaining 90% of existing resources to minimize transition disruption. Astadia consistently met or exceeded 170+ KPIs and maintained more than 99% SLA compliance, helping Anheuser-Busch InBev reduce support needs in some areas to 25% of pre-RFP levels and gain greater operational peace of mind.
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