Case Study: Metra Rail improves revenue accounting and ticketing operations with AST Corporation

Improved Revenue Accounting Ticketing Operations

Metra Rail, the fourth largest commuter rail agency in the U.S., faced a critical challenge with its aging, disparate revenue systems and a legislative mandate to rapidly accept credit card payments. The agency selected AST Corporation to implement a solution built on Oracle Retail Point of Sale (POS), the Oracle E-Business Suite, and Oracle Business Intelligence to modernize its operations and meet this urgent requirement.

AST Corporation successfully completed the complex, multi-application implementation on time and within budget. The solution streamlined all revenue accounting and ticketing operations, introducing credit card payments and enabling advanced analytics. The project's success led to Metra awarding AST a full-service Managed Services contract, and the implementation was recognized with an Oracle Excellence Award for Outstanding Achievement in Customer Experience.

Metra Rail

Tom Less

CFO