Case Study: Xyngular achieves an automated, compliant QMS with AssurX

Xyngular Chooses AssurX After Outgrowing Its Manual QMS

Xyngular, a Utah-based health and wellness supplement manufacturer founded in 2009, outgrew its paper-based QMS as the business expanded. The manual system relied on email, spreadsheets and in-person meetings, had no formal complaint or SAE process, and left one person handling both quality and regulatory work — creating time-consuming biweekly signings of 50–70 documents and limited ability to track trends or comply efficiently.

In 2020 Xyngular implemented AssurX Complaint Handling, Change Control and Document Management, replacing manual tasks with electronic workflows, automated training routing and reminders, and a dedicated SAE/complaint process aligned with regulatory timelines. The result: faster, remote task completion, eliminated signing meetings, better compliance and trend tracking, and enough efficiency gains to avoid adding headcount — with the quality team praising AssurX’s ease of use and support.

Xyngular

Rogelio Rangel

Quality Manager