Case Study: Duke University improves QA efficiency and compliance with AssurX

Duke University scales QA for 150+ users with AssurX

Duke University's QADVIP team, which supports clinical research labs in the School of Medicine, faced challenges with a legacy, on-premises quality management system (QMS). The system was inefficient for managing document approvals and tracking training across a growing and complex network of labs, a problem exacerbated during the COVID-19 pandemic. The team needed a modern, configurable, and cost-effective QMS to replace their outdated processes and selected the AssurX platform to address these issues.

By implementing AssurX, QADVIP automated document workflows and centralized training data, providing real-time visibility into compliance tasks. The cloud-based AssurX system eliminated manual steps, allowed for customized permissions, and featured automatic notifications and dashboards. This resulted in significant efficiency gains, saving time for both the QA team and laboratory staff by streamlining approvals and making it easier to track pending actions. The university continues to expand its use of AssurX, valuing the vendor's responsive support and the platform's flexibility.

Duke University