Case Study: Largest Utility Provider in Nevada achieves streamlined NERC audit readiness with AssurX

Largest Utility Provider - Customer Case Study

The Largest Utility Provider in Nevada, serving nearly 1.3 million electric customers, faced growing NERC compliance challenges across multiple facilities. Its legacy SharePoint-based system made it hard to track requirements and evidence, creating gaps in CIP-007 and CIP-010 compliance and contributing to audit findings. The company needed a more reliable way to manage access and change processes, and turned to AssurX for NERC compliance software.

AssurX implemented Document Management first, then Patch Management and Change Management, integrating with HR Active Directory, Tripwire, and FoxGuard. The result was a centralized, automated compliance process with better visibility, fewer human errors, and faster audit prep. SME CAB meeting preparation dropped from days to a few hours, and AssurX enabled quick evidence retrieval for auditors, improving accountability and reducing audit risk.