Case Study: National Retailer achieves 15x ROI and scalable pharmacy clinical care with AssureCare

National Retailer boosts pharmacy ROI 15x with AssureCare

The customer, a national retailer operating 2,400 pharmacies, faced significant challenges in empowering its pharmacists to deliver reimbursable clinical services. Systemic barriers included outdated workflows, fragmented patient data, and a lack of scalable billing infrastructure, which prevented them from capitalizing on a major growth opportunity. To address this, they partnered with vendor AssureCare to implement its AssureRx platform.

AssureCare's comprehensive solution provided pharmacists with a single, intelligent queue to identify and act on clinical opportunities, integrated with real-time analytics and billing. This allowed the national retailer to dramatically increase its clinical output and revenue. The results were substantial: clinical opportunities per pharmacist per day grew from 1–1.5 to 11, and the program achieved an ROI of over $15 for every $1 invested, driven by a 25% growth in enhanced services revenue. AssureCare's platform made scalable clinical care both profitable and impactful.

National Retailer