Case Study: Ultimo reduces software adoption time with Assima

Ultimo cuts software adoption time by 20% with Assima

Ultimo, a provider of a cloud-based Enterprise Asset Management platform, faced significant challenges in training its global customers due to its bi-weekly software release cycle. Their dependence on traditional screen recordings for multilingual training proved unsustainable, as each update required manual re-recording and translation. They partnered with Assima to find a scalable solution for delivering realistic and up-to-date training.

Assima implemented its cloning technology to replicate Ultimo's live software environment for dynamic, interactive training. This solution enabled the creation of realistic simulations and hands-on exercises in five languages. The results were highly successful, reducing the average customer software adoption time from 50 to 40 days, a 20% improvement, and achieving an average training satisfaction score of 8.3/10. This approach also contributed to Ultimo winning the 2026 Stevie Award and TITAN Innovation Award.

Ultimo