Case Study: npower achieves £3M in training savings with Assima

Saved £3 million with Assima in SAP training cost

npower, a leading UK energy company, needed to train 4,500 employees on its SAP migration quickly and cost-effectively, but it had no digital training capability or functional learning management system. The company relied on classroom-based training and a traditional training client, which made the project expensive and difficult to scale, especially for customer-facing teams.

Assima’s Cloning Suite was used to create SAP training modules that looked and behaved like the live application, enabling hands-on learning without maintaining a live training environment. With Assima, npower cut training costs by about £3 million, reduced staffing requirements by 80%, and sped up onboarding by 42%, while also improving retention, supporting dyslexic learners, and helping raise customer service performance.

npower

Andy Hurren

Head of Learning