Case Study: npower achieves £3 million in SAP training savings with Assima

npower cuts SAP training costs by £3 million with Assima

UK energy supplier npower faced significant challenges when migrating to SAP, needing to train 4,500 staff without a functional learning management system. High costs and lengthy onboarding times from traditional classroom training and a costly training client prompted the search for a more efficient solution. This led them to the vendor Assima and its Cloning and Assistant Suite.

By implementing Assima, npower created clones of its live SAP system for training, eliminating the need for a separate training client. This solution from Assima resulted in substantial savings of £3 million, a 50% reduction in onboarding times for new staff, and an 80% decrease in the number of staff required to develop new training programs. These improvements also contributed to a dramatic rise in the company's customer service rankings.

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