Case Study: Canadian Retail Bank achieves $3 million in training savings with Assima

Canadian Retail Bank saves $3 million on SAP training with Assima

Canadian Retail Bank faced the challenge of training over 3,000 staff on a new SAP CRM system for a streamlined mortgage process within a very tight timeframe. The initial plan to build a traditional training client was deemed prohibitively costly and impractical due to the live system's constant changes. They turned to vendor Assima for a solution.

Using Assima's Cloning and Digital Assistant Suite, the bank created interactive training exercises from clones of the live SAP system. This solution trained 2,500 users in six months through a mix of classroom and eLearning. Assima helped the bank achieve an estimated $3 million in training savings, significantly reduced development time for content, and ensured a smooth transition for employees.