Case Study: BearingPoint saves €300,000 and cuts helpdesk calls by 85% with Assima

BearingPoint cuts SharePoint training costs by €300,000 with Assima

BearingPoint, a leading European management and technology consultancy, faced the challenge of training 3,200 geographically dispersed employees on Microsoft SharePoint within a few months. Their goals were to minimize the high costs and complexity of training while also reducing future helpdesk calls. To achieve this, they turned to Assima and its Cloning and Digital Assistant Suite for a solution.

Assima provided a simulation-based training solution by cloning the SharePoint interface to create interactive online modules. This approach drastically reduced the training time per employee from 2.5 hours to just 20 minutes. As a result, BearingPoint saved €300,000 in training costs, reduced helpdesk calls by 85% for an additional €200,000 in savings, and successfully trained all users on schedule. The vendor, Assima, enabled a rapid and highly effective deployment that significantly increased user confidence.

BearingPoint