Case Study: Japanese Automobile Manufacturer achieves multilingual parts ordering efficiency with Assima Multilingual Suite

Assima Delivers ROI for Over 20 Years to Leading Japanese Automotive Manufacturer

Assima worked with a Japanese Automobile Manufacturer operating across Europe and Africa to support its post-sales spare parts ordering process. The company needed its New Parts Application (NPA) to serve 8,500 retailers and distributors in 20 local languages without creating multiple versions of the system or increasing maintenance complexity.

Using Assima’s Multilingual Suite (AMS), the manufacturer created a translation layer over the JAVA-based NPA so text could be translated in real time without changing the underlying code. Assima helped the company standardize maintenance, keep content current through quarterly updates, and reduce development, hosting, and support costs, while enabling 120,000 daily orders and delivering ROI that has continued since 1997.