Case Study: FluxErgy, LLC (Healthcare System) achieves A+ customer service experience and streamlined asset tracking with Asset Panda

Asset Panda’s Customer Service Gets An A+

FluxErgy, LLC, a healthcare system that researches, develops, and manufactures medical testing devices, needed a reliable way to track every asset essential to its workflow. After evaluating numerous asset-tracking platforms and encountering pushy sales tactics elsewhere, FluxErgy sought a vendor that would provide knowledgeable, patient support.

Asset Panda stood out because of its customer-service approach—particularly representative Lyn, who offered a personal, professional, and patient consultation and led an online demo that answered FluxErgy’s detailed questions. As a result, FluxErgy moved forward with Asset Panda, awarded its customer service an A+, and recommended Lyn’s work ethic as a model for future employees.

FluxErgy, LLC

Jeff Chung

Financial Controller