Case Study: Behavioral Learning Center achieves streamlined performance management and 30% lower turnover with AssessTEAM's Continuous Feedback

Behavioral Learning Center uses Continuous feedback for better employee performance management

Behavioral Learning Center, Inc., a multi‑site provider of programs for children and families affected by autism and developmental disabilities with more than 300 staff across Los Angeles County and Denver, struggled with an archaic, time‑consuming performance review process. With over 50 managers and frequently rotating project teams, HR found it difficult to produce timely, actionable evaluations and to support decisions on increments and succession, so they engaged AssessTEAM to modernize performance management using its Continuous Feedback solution.

AssessTEAM implemented a web‑based Continuous Feedback system that let managers evaluate changing team members in real time, use smartphone apps for on‑field assessments, and deploy flexible competency‑based forms and dashboards. The AssessTEAM solution saved HR hundreds of hours, improved clarity of expectations and employee engagement, raised productivity and satisfaction, and drove a measurable 30% reduction in voluntary turnover.

Behavioral Learning Center