Case Study: True Manufacturing achieves reduced compliance costs and mitigated liability risks with Assent

True Manufacturing - Customer Case Study

True Manufacturing, a global commercial refrigeration manufacturer founded in 1945, faced complex product compliance and supply‑chain sustainability challenges—including REACH, RoHS, Conflict Minerals, Proposition 65, the EU Waste Framework Directive, and broader ESG requirements. After estimating hundreds of internal hours and weighing the risks of financial penalties, market access loss, and brand damage, True Manufacturing chose to outsource compliance and engaged Assent and its Supply Chain Sustainability Platform to meet those obligations.

Assent implemented its platform and services—handling supplier outreach, data validation, regulatory monitoring, and providing centralized reporting and biweekly check‑ins—so True Manufacturing could monitor supplier responses and share compliance data across teams. The result: reduced program costs and time burden, faster responses to customer data requests, improved brand integrity and market access, and reallocated internal resources toward growth; these measurable benefits were delivered through Assent’s solution.

True Manufacturing

Kristen James

General Counsel