Case Study: Ryerson Inc achieves proactive, scalable compliance and 20 FTE-equivalent savings with Assent

Ryerson Inc - Customer Case Study

Ryerson Inc, a global metals supplier, struggled with decentralized, resource‑intensive compliance work across multiple countries and evolving regulations (REACH, TSCA/PFAS, RoHS, etc.). To centralize and scale its program and respond rapidly to customer data requests, Ryerson engaged Assent and adopted the Assent Supply Chain Sustainability Platform alongside Assent’s managed services.

Assent automated supplier outreach with standardized surveys, validated responses against in‑scope regulations, and rolled results into a centralized compliance dashboard while Assent’s experts handled customer data requests. The partnership let Ryerson avoid hiring an estimated 20 full‑time employees, enabled roughly 4,900 customer responses over two years, improved sales win rates and customer confidence, and provided rapid PFAS and regulatory support — demonstrating clear ROI from Assent’s platform and services.

Ryerson Inc

Andrea Okun

Deputy General Counsel & Chief Compliance Officer