Case Study: Ingenico achieves stronger supply-chain compliance and 25% higher supplier engagement with Assent

Ingenico - Customer Case Study

Ingenico, the Paris-based payment solutions company founded in 1980, needed to scale and centralize its supply‑chain compliance programs to keep pace with growing regulatory and customer demands. Facing requirements for conflict minerals reporting and EU REACH compliance across thousands of products and hundreds of suppliers, Ingenico selected Assent and its Conflict Minerals and REACH solutions to gain deeper visibility, CMRT validation, multilingual supplier support, and defensible supply‑chain data.

Assent implemented a centralized platform plus expert-led supplier engagement and data validation, giving Ingenico access to individual CMRTs and clearer risk visibility. Over the first two years with Assent, supplier engagement rose 25%, reporting became easier and more defensible, supplier relationships improved, and Ingenico strengthened its ability to avoid market access loss and demonstrate due diligence — enabling proactive conflict minerals reporting and expansion into REACH compliance.

Ingenico

Benoît Brosse

Sustainability Manager