Case Study: Transportation Insight and NTG build a culture of employee recognition with Assembly

How TI/NTG Built a Culture of Employee Recognition and Connection with Assembly

Transportation Insight and NTG, a leading logistics and transportation enterprise, wanted to move employee recognition beyond inconsistent, ad-hoc gestures. Recognition was happening in some teams but not others, and leadership needed a more visible, inclusive way to help every employee feel seen and valued. They turned to Assembly, an employee recognition platform, to bring structure and consistency to their appreciation efforts.

With Assembly, TI/NTG quickly rolled out peer-to-peer recognition, shout-outs, celebrations, rewards, and engagement reporting across the organization. Adoption was immediate, with no formal training needed, and the platform became part of the company’s daily rhythm. The impact was strong: 85% of employees received recognition each month, recognition-related engagement scores increased by 15%, and cross-team collaboration and morale improved significantly.

Transportation Insight

Natalie Cook

Vice President of Employee Experience