Case Study: Kalfus & Nachman, PC strengthens remote operations and client communication with Assembly Software's Neos

Building Resilience During Uncertain Times Prominent Virginia Firm Kalfus & Nachman Looks to the Future

Kalfus & Nachman, a prominent Virginia-based personal injury law firm, faced operational and financial challenges due to a decline in new cases during the pandemic. To ensure stability, the firm needed to adapt its marketing spend, maintain staff morale, and support a shift to a remote work environment. To achieve this, they relied on their existing case management software from Assembly Software, Neos, to keep their firm running efficiently.

Assembly Software's Neos case management platform provided the solution, serving as the backbone of the firm and enabling staff to work remotely without disruption. The software's tools, including mail merge for client communication, helped maintain vital relationships. While specific metrics on efficiency gains were not provided for this firm, the case study presented Neos as the essential tool that allowed Kalfus & Nachman to remain operational, communicate effectively, and prepare for future case type diversification during a period of uncertainty.

Kalfus & Nachman, PC

Paul Hernandez

Partner