Case Study: Nerliens Meszansky AS saves time and streamlines service operations with Asolvi Evatic

Why Nerliens Meszansky adopted Evatic to manage its service operations

Nerliens Meszansky AS, a long-established Oslo-based supplier of laboratory equipment, faced a challenge in managing its service operations efficiently. The company used a disjointed system of Excel, SuperOffice CRM, and Visma accounting, which created a lack of centralized oversight and involved many manual processes. They needed better operational visibility and a way to provide quicker, more accurate information to their customers, leading them to seek a solution from vendor Asolvi and its Evatic service management software.

By implementing Asolvi's Evatic, Nerliens gained a centralized system that provided detailed control over service agreements and integrated seamlessly with their Visma accounting software. The solution enabled engineers to instantly send service reports and checklists to customers via a mobile app and allowed for the automatic generation and dispatch of invoices. According to the service manager, the integration was critical, saving significant time on tasks and, consequently, money. Asolvi provided the strategic overview needed to assess profitability and operational efficiency.

Nerliens Meszansky AS

Arne Kampesæter

Service Manager